Field notes on automating real businesses — what works, what doesn't, and how to get to production.
The pattern is almost always the same — and avoidable. Here's the discipline that gets systems live and keeps them running.
Read articleA simple framework to find the manual work worth automating first.
Grounding, guardrails, and evaluation — the unglamorous essentials.
A back-of-the-envelope method that holds up in a budget meeting.
A checklist for rolling out automation in a regulated environment.
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